As I was been helped about shipping inquiry, the sales person stopped helping to answer the phone. She was on the phone helping the customer for a good 10 mins while I was waiting . I asked her to please place that call on hold and help me since I was there first. She...Read more
Ordered a graduation gift online. When I picked it up at Chandler Mall ( which I had ordered to be picked up at another mall)I noticed signs stating " buy 1 get 75% of next item." I started looking around believing I can get another item for 75%. ( Had 3 graduation to...Read more
i have ordered a birthstone necklace for my mom for mothers day and her birthday , however this website will not let me check the status of my order! i sent customer service and email twice and no response! this is not how you treat paying customers if you want them to...Read more
Things Remembered - Awful Customer Service
Jennifer , the manager at stone briar Store is just rude and provides a terrible service to all customers .
I have always used things remembered and it's been nothing but great service and product in till now I went into the Pembroke lakes mall located in Pembroke pines Florida my sister was having a retirement party 31 years as a policewoman I want my gift to stand out on...Read more
I gave my 4 yr old granddaughters a pretty, pink jewelry box from Things Remembered this past Christmas. They were so proud of them. One of the only girl of a set of triplets. She guarded her jewelry box from the boys. However, one of them got her key and it was never...Read more
I was trying to order online something for my aunt's birthday that had sentimental value to it and the website never stated that my order was proceed, didn't send an email for confirmation, and website kept clinching. The website charged me 7 times with no email...Read more
Things Remembered - Slide show keychain
I Need help or a manual to learn how to keep theirs thing on instead if stressing on with the usb
I received a call saying 2 if the letter openers I brought in for engraving were ready but that they messed up on one of the engravings And to call them. I did call and I was told to go purchase another one and they would redo it. I said well you all made the mistake...Read more
I went to Things remembered on a Thursday and a few questions about medal for my husband. They didn't have what I was looking for and didn't offer any ideas. I was dealing with the manager who had the attitude we don't have it go somewhere else. Second time staff was a...Read more
I didn't like
- I did not like customer service
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