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Summary of Things Remembered Customer Service Calls

16 TOTAL CALLS
69% SUCCESSFUL CONNECTIONS
03:24 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Things Remembered to Ask about:

Request for Information:

  • “Checking on personalzation on an ordered ring”

Activation/ Cancellation:

  • “Canceled order”

Refund:

  • “To claim refund of fraud transaction ofusd 449.11 on 29 september with card ending 0737.”

Other:

  • “The watch I got has wrong inscription and does fit”
  • “Never got flask 42”
  • “Order”

Things Remembered Rating Stats

2.2 out of 5 stars
based on 44 reviews
See all 64 reviews

Rating stats

  1. 17 reviews
  2. 12 reviews
  3. 8 reviews
  4. 4 reviews
  5. 3 reviews

About Things Remembered

Top 5 Likes about Things Remembered

Product, Product selection, Online customer care, I likeed, Discounts

Top 5 Dislikes about Things Remembered

Customer service, Refund policy, Online ordering is worst, Sales rep in store, Poor quality engraving

Summary

Things Remembered began over 40 years ago in 1966 as a small engraving and services shop called "Can Do". Nowadays Things Remembered has developed into the nation's leading retailer of gifts. Things Remembered has the headquarter in Highland Heights, Ohio. Things Remembered supports shopping online and offline in one of over 630 stores across the country as well as orders placement directly through Customer Service call center in North Jackson, Ohio. Things Remembered can offer the following Gift Categories: Grandparents' Day, Birthdays, Weddings, Anniversary, Religious Gifts, Thank You, Summer Entertaining, Housewarming, New Job, Service Retirement,Memorial Sympathy etc.

Things Remembered reviews and complaints

Things Remembered is ranked 257 out of 4263 in E-commerce category

Area Served

USA

Payment Methods

MasterCardVISA

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Things Remembered Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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